Privacy Policy for The Cocoma
Welcome to The Cocoma (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data in accordance with applicable laws in India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
b. Transaction Information
- Payment details (processed securely via third-party payment gateways)
- Order history
c. Technical Data
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your data to:
- Process and deliver orders
- Communicate with you regarding purchases
- Provide customer support
- Improve our website and products
- Send promotional offers (only if you opt-in)
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Payment gateways (e.g., Razorpay, Stripe)
- Shipping partners (for delivery)
- Service providers (website hosting, analytics tools)
- Government authorities if required by law
4. Cookies Policy
Our website uses cookies to:
- Enhance user experience
- Analyze website traffic
- Remember your preferences
You can disable cookies via your browser settings.
5. Data Retention
We retain your personal data only as long as necessary:
- For order fulfillment
- For legal and accounting purposes
- To resolve disputes
6. Your Rights (Under Indian Law)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- File a complaint with authorities
To exercise these rights, contact us at:
📧 [support@thecocoma.com]
7. Data Security
We implement reasonable security measures to protect your information. However, no system is completely secure.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions, contact us:
The Cocoma
📍 S.F. No. 195, 2, Kinathukadavu, Tamil Nadu 642109
📧 support@thecocoma.com
📞 +91 9940972883
